Cannot Open Your Default Email Folders Outlook 2010 — Error Fixed

Darcy Chug
4 min readMay 18, 2021

Cannot open your default email folders is a fixed error, which solution is available.

So, we want to solve this problem we have to connect to exchange server with current

then after we synchronised our folder with OST, Outlook Offline Storage file. Which extension is most important? .ost is the extension of the Offline Storage File.

Reasons Behind the Error Cannot Open Your Default Email Folders :

1. The first reason is running Outlook profile is in ‘Compatibility Mode’.

2. Due to the OST file Corruption.

There are some conditions when we cannot open your default email folder.Due to this, we are unable to perform any kind of activities like sending or receiving emails. Sometimes, there are some reasons which are responsible for this issue. Due to the corruption in the navigation pane it creates the issues like we cannot open your default email folders. But the main error is the compatibility mode when we operate the outlook.

How to Remove Compatibility Mode of Outlook :

When our outlook is running in compatibility mode, we have follow the following steps to remove it-

  1. We tap the Windows Key+R, type the following command and press the enter.

- For 64-bit:C:\Program Files (x86)\Microsoft Office\

- For 32-bit:C:\Program Files\Microsoft Office\

  1. We open office 16 folder on double click.
  2. Now, we open the Program Files>>Microsoft>>Office 16.
  1. Then we perform the right click operation on office-16 and click on properties.
  2. Now , we go to the Compatibility tab and unmark “ Run this Program in Compatibility mode:” and click on Ok.
  1. After this , we check our outlook again and our errors are resolved or not.

How to Remove and Reset the Navigation Pane for the Current Profile :

In this method, all the shortcuts and the favorite folder will be removed.

To perform this we will hit on the Windows Key + R then we write the

certain command and press enter.

Outlook.exe/resetnavpane.

Concepts to Recover the Outlook Data file (.ost):

1. Firstly, we go to the file directory:

- For 64-Bit:C:\ Program Files (x86) \ Microsoft Office \ Office 16

- For 32-Bit:C:\ Program Files\ Microsoft Office\ Office 16

2. Search and then perform double click operation on Scanost.exe and open the

application.

3. Now click on Ok on the next window then click on the Begin Search, then after we

check “Repairs Errors”.

Procedures to clean Corrupted Files :

  1. Firstly we open the control panel then type Mail in the Search Box, then after click on the Mail.
  2. Then click on Next, and then show profiles button.
  1. We select all the old profiles and click on the remove tab.
  1. At last click on OK and reboot your systems to save the changes.

Tools to Recovery Our Corrupted File :

In this blog ,we have discussed how we open our default email folder. There is a

tool , we provide to which help us to open our default email folder. The tool is DRS OST to PST Converter Software. These tools help us to convert OST to PST, MSG, MBOX, PDF Gmail etc. It supports all windows OS versions.

When We Use DRS OST To PST Converter :

  1. When a user needs a permanent and portable backup of OST Data.
  2. Need to exchange Account.
  3. Exchange server crash causes you to convert OST File to PST.

Features of OST To PST Conversion Software :

  1. Convert OST to PST
  2. Convert entire OST mailbox items
  3. Remove Duplicates
  4. Same source and destination folder
  5. Supports OST corrupted files
  6. Display live progress
  7. Simple and user friendly interface
  8. Custom Folder Name
  9. Smart preview of OST Files
  10. No file size limitation

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Darcy Chug

Forensic and data recovery and management expert. A TechGenix contributor as well.